YEPEY.COM - FREQUENTLY ASK QUESTIONS
- How many days will my order
- Do you have express shipping?
- Do you accept an International
- How to Redeem a Gift Cards?
- Why Disable Pop-up Blocker?
- How to return an items?
- How's my order being
- What about the Availability of the Products?
- If I like to return an item, what do I need to do?
- Are you going to send a
confirmation, once you receive my order?
- How long will I receive my
- Are shipping and handling
- What can you guarantee about
- Do you accept a Credit
- To whom and where I'm going
to send my order form?
- How safe it is to
place an order?
- How about if I want to
pay Personal Check, can I do that?
- Can I place order over the
- How to add to
Yepey to Favorites or How to add to Bookmark?
- Why it's safe to place order
- Do you process only Paypal
- Do you accept Bill Me Later?
- Can I fax my
- Do you accept mail order?
1. How many days will my order arrived?
| For 48 states
- delivery will be 3 weeks to 4
weeks. In case, you have not receive your order beyond that week, please
notify us. For
order ship outside 48 states, we cannot calculate the delivery date, because
your order will be shipped to different carrier.|
you have express shipping?
|Yes, we do! Just
select rush shipping at checkout!|
you accept an International Order?
|Sorry, we don't
accept International Order anymore! It's just too much expensive to
send! Shipping is very high.|
4. How to Redeem a Gift Cards?
|First, determine how much credit you
Value - less $10.00 for orders ship to 48 States; less
$25.00 for orders ship to Alaska or Hawaii; less $37.00
for orders ship outside U.S.A.|
if you have $50.00 and your shipping address is within 48 States,
your credit will be $40.00. Choose a products that exact amount or
below the amount of your gift cards credit or you can pay the
|Remember, that you Gift Cards has no
|Browse our website, then click the
redeem button of the products you select. You will be forwarded to a
secure website to enter the Gift Cards Information and Shipping
|If you want to redeem more products,
simply click the back button to add more products.
|Once you're done, please continue to
fill up the shipping page.
Why Disable Pop-up Blocker?
|Some ISP (Internet Connection) will
block everything! Some of our links like the larger picture or Paypal
Shopping Cart will open a new browser for your easy browsing or easy
Shopping. You can easily close the large picture by closing the new
window and continue browsing or you can easily add another products to
your shopping cart. |
you have a Microsoft Blocker that's fine because they will only block
the pop-up that generated by the website (in other words this is the
kind of pop up that open a new window without clicking any links - without clicking
anything). That's the kind of Pop-up were Microsoft is
blocking. Just disable it temporarily, when you finish browsing our
website, please don't forget to able you pop-up blocker.
6. How to return an items?
Simply send e-mail
about your return and pack it with the original package. That's it!
7. How's my order being shipped?
|We're going to ship your order through UPS
Ground. (ship thru United States).|
|Express Shipping will be
thru DHL (ship thru United States).|
|Order ship outside USA -
will be ship thru Post Office|
8. What about the Availability of the Products?
Note: If other online store, don't have
stock of the products you want to purchase, it's also possible that we
don't have it! For stock inquiry, please send text to: 1-253-778-6359 and text the item number and
the word inquiry! You will receive a
|Availability of the products is subject to change without
notice. We only update our website every 24-48 hours, so if your order is
out-of-stock, you have alternate choice:|
the item is out of stock, you can replace it to other item or get your money
back. (100% Money Back
it is a back order, you can wait until your order is available or get
your money back. (100%
Money Back Guarantee)
really appreciate if you let us know as soon as possible, that you want your
money back specially, if you use your credit card. We really want to return
you money immediately!
9. If I like to return an item, what do I need to do?
|Very easy Return
Policy! (Yepey Online Store) You
don't need to call or contact us to ask for return number or authorization number
to return an item. If you doesn't like what you buy, return it immediately. Just pack it
with the original package and mail it back to us. No questions ask! Just
send e-mail about your return. Once
we receive your return items, we will refund your money excluding shipping
and handling (if you paid a shipping and handling). That's it!
Once we receive your returns, we will process your
request of action immediately. 100% Money Back Guarantee! |
If you are not fully satisfied with your order, return it immediately
1. For replacement
2. Credit you to other items
3. or get your money back!
excluding the shipping and handling. Sorry no refund on Shipping and
10. Are you going to send confirmation, once you receive my order?
|Yes! We're going to send a confirmation, through e-mail or
mail once we receive your order form and payment.|
11. How long will I
receive my refund?
|Once we receive the products that you return to us, we will
send your refund immediately. No questions ask. |
12.Is Shipping and Handling refundable?
|We're sorry! Shipping and Handling is not refundable. |
13.What can you guarantee about this
|We guarantee that every product you buy in this website is
free of defects, or return it immediately for replacement or refund. These
product is a fast-selling item here in America.|
14.Do you accept a Credit
|Yes, we accept credit
card, Visa, MasterCard thru Mail Orders, Fax Orders and Online Orders.
Our cart is process thru PAYPAL at this moment, which is all major
credit card is accepted. (Visa, MasterCard, American Express)|
15.To whom and where I'm going
to send my order form?
|We don't accept mail
order anymore! All orders must be place online.|
16. How safe it is to
place an order?
|It is very safe, because we
use secure site to collection your personal information|
|For Paypal cart, every time
you click the add
to card button your ORDER is sent to a SECURE website (https://www.paypal.com )
You're credit card is process safely. When you make payment thru a secure site, you can see
a padlock in the right
below of your browser (means SECURE which is you can see it in Paypal site).|
17.How about if I want to
pay Personal Check , can I do that?
|Sorry, We don't
accept mail order anymore, but you can pay check thru Paypal|
18.Can I place order over the
|Sorry, we don't
accept phone order anymore!|
to add Yepey to Favorites or How to add to Bookmarks?
|Above in your Microsoft Internet Explorer
browser, you can see or read a Favorites between View and Tools, click the
favorite and click Add Favorites. Some other browser you add as
it's safe to place order here?
|Because we will give you some hints
how to avoid scams or fraud e-mails.|
To make sure that you're safe
from scams or fraud e-mails, we provide a website - for our customer
only! Which you can log in using your disposable account number!
(why it's disposable - because every order you place in our website,
we will create a new account number, so we never ask you to update any
Here's how it works!
- We will sent you an e-mail
confirmation that we receive your order.
- Then, you don't need to click
any links (to protect you
from fraud e-mails), simply
type: http://customer.yepey.com/youraccountnumber in your
browser, see example below!
- Then you're prompt or required to
enter your disposable account number and your password.
- That's it! You will see your
order information, shipping status and etc. There's NO record of
your bank account or card information. It's mainly your
purchases information only. So, there's nothing to be hack by
- One way to be
always safe, is use a reloadable debit card. This kind of card
does not link to your bank account! Just reload it when you want
to shop online. It's very safe and you have nothing to worry. It
will give you peace of mine.
- As our customer, we seriously
wants you to be safe online.
Note: This technique is also very
useful to other website, specially Paypal. Always type the website
name in your browser. Like this: http://www.paypal.com. Don't fall for
e-mail or scams e-mail.
you process only Paypal Cart?
|Yes, we been
accepting PayPal since the beginning of our business! Paypal are
excellent to our customer and to us (the seller)! You have choices
to pay using you card and bill me later!|
you accept Bill Me Later?
|No. We accept Bill Me Later anymore!|
23. Can I fax my
|Sorry, we don't
accept a fax order anymore! We only accept Online Order|
24. Do you accept mail order?
|No, we don't accept
mail order anymore!|
more questions and it's not answered here, please send to email@example.com
Licensed as Sole Proprietorship
1319 S. Cougar Dr., Moses Lake, WA 98837-9799 USA